Streamline Communication
- Connect with the right person, right now and manage information overload
- Contact people based on their availability, and then click to communicate with them in the best way: by e-mail, Voice-over Internet Protocol (VoIP), instant messaging, or audio/video/Web conferencing. Access all communication with a single sign on and single inbox.
- Connect from within Microsoft Office Outlook, Microsoft Office, and other applications you use every day.
- Communicate securely while working away from your desk, on the road, or at home with a single, familiar client for the personal computer (PC), Web, and smart devices.
- Bring people together with audio, video, and Web conferencing to improve team collaboration and to reduce the monetary and environmental costs of travel.
Amplify Protection and Control
- Put IT in control by giving them options to balance and control risk
- Manage security, compliance, and archiving policies for messaging and telephony systems with common tools.
- Eliminate threats before they reach the corporate firewall with built-in security technologies, including real-time antivirus/antispam software and security services for e-mail and instant messaging.
- Protect critical information and help prevent costly exposure with built-in compliance and encryption.
- Provide IT control with failover, redundancy, and scalability across your organization.
Increase Operational Flexibility
- Simplify management and maximize resources and budget with increased flexibility for IT operations and administrators
- Improve operations with easy, modular, and centralized management tools. Provide professional-grade reliability, availability, and scalability. Provide larger mailboxes at lower cost by enabling organizations to choose their own storage method (for example, storage area networks [SANs], direct attached, or desktop quality discs that do not sacrifice system availability).
- Consolidate telephony, voicemail, and e-mail systems to dramatically lower maintenance and service costs, particularly for organizations with remote or branch offices.
- Using Software + Services, determine the best mix of on-premises and cloud-based communications solutions to meet the needs of your users and administrators.
Build on an Open and Extension Unified Communications Platform
- Extend existing investments and adapt to changing business needs with an extensible platform
- Integrate and extend your existing messaging and telephone systems with Microsoft's software-powered VoIP, which is based on open standards and documented Microsoft protocols.
- Enhance the end-user experience by embedding Microsoft's Rich Presence and click-to-call into your applications.
- Make business processes and workflows more efficient by communications-enabling line of business applications with features such as alerts and notifications, query/response bots, and interactive voice response (IVR) self-service.
